Privacy Policy

Effective Date: 01/01/2025
Last Updated: 10/03/2025

Digital Interactive Hosting (“we,” “our,” or “us”) values the privacy of our clients and their end users. This Privacy Policy explains how we collect, use, and protect information in connection with our hosting services. By using our services or visiting https://digitalinteractivehosting.com/, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Account Information: When you sign up for hosting services, we collect your name, company name, email address, billing address, and payment details.
Communications: We may collect and retain communications with you for support or billing purposes.
Technical Data: Our servers may automatically log technical information such as IP addresses, browser type, operating system, and usage details related to server performance and security.
Client Website Data: Any website content or data hosted on our servers is provided and controlled solely by our clients. We do not access, manage, or monitor client website content unless explicitly required for troubleshooting or legal obligations.

2. How We Use Information

We use collected information for:

Providing and maintaining hosting services.
Processing payments and managing billing.
Responding to customer inquiries and support requests.
Improving and securing our hosting infrastructure.
Complying with legal obligations.

We do not sell or rent your personal information to third parties.

3. Responsibility for Hosted Content

Digital Interactive Hosting provides cloud-based server environments.

Client Responsibility: Clients are solely responsible for managing and maintaining their website files, applications, and data hosted on our servers.
Updates and Vulnerabilities: We are not responsible for vulnerabilities, hacks, or breaches caused by outdated or insecure client website code, plugins, or third-party applications.
Third-Party Infrastructure: Our servers are deployed on cloud-based infrastructure owned and controlled by third-party providers. While we maintain the hosting environment, we do not own or directly control the underlying hardware.

4. Sharing of Information

We may share limited information in the following circumstances:

With third-party providers who supply infrastructure, billing, or technical support services.
When required by law, regulation, or legal process.
To prevent fraud, security threats, or unlawful activity.

5. Data Security

We implement reasonable technical and administrative measures to protect information under our control. However, no method of transmission over the Internet or electronic storage is 100% secure. Clients are responsible for securing their own site data, applications, and access credentials.

6. Data Retention

We retain account and billing records for as long as required to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on applicable laws, you may have rights to access, correct, or delete your personal information from our systems. To exercise these rights, please contact us at the email below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

Digital Interactive, LLC
Email: support@digitalinteractive.co
Website: https://digitalinteractivehosting.com/